与客户互动

上次更新时间:2024-10-28
课程售价: 2.9 元
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课程内容

1 - Good Customer Service

2 - Customer Service Policies

3 - Customer Loyalty

4 - First Impression

5 - Personal Appearance

6 - Greeting Customers

7 - Housekeeping Standards

8 - Customer Complaints

9 - Dealing with Customers Attitudes and Actions

10 - Dealing with Customers FacetoFace

11 - Dealing with Customers On the Phone

12 - Customer Relationships