与客户互动
上次更新时间:2024-10-28
课程售价: 2.9 元
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课程内容
1 - Good Customer Service
2 - Customer Service Policies
3 - Customer Loyalty
4 - First Impression
5 - Personal Appearance
6 - Greeting Customers
7 - Housekeeping Standards
8 - Customer Complaints
9 - Dealing with Customers Attitudes and Actions
10 - Dealing with Customers FacetoFace
11 - Dealing with Customers On the Phone
12 - Customer Relationships
课程内容
12个章节 , 12个讲座